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Concern

Hearing Loss Treatment in London

Hearing loss usually develops gradually, which is why it so often goes unaddressed for years. If conversations feel harder to follow, the television keeps creeping louder, or family have started to comment, a thorough assessment gives you clear answers. Our qualified audiologists assess and treat hearing loss in London at our East Dulwich, Soho and Canary Wharf clinics, with unhurried appointments that go beyond standard pure tone audiometry. One exception to taking your time: if your hearing has dropped suddenly, in one or both ears, seek medical care within 72 hours.

The concern

Hearing loss falls into two broad types. Conductive hearing loss happens when sound cannot pass efficiently through the outer or middle ear, commonly because of ear wax, infection, glue ear or problems with the tiny bones of the middle ear; it is often temporary or treatable. Sensorineural hearing loss arises in the cochlea or hearing nerve, most commonly through age-related change or noise exposure, and is usually permanent. NICE guidance on hearing loss in adults (NG98) recommends a full audiological assessment and, where hearing loss affects communication, the offer of hearing aids. Our comprehensive hearing assessment establishes which type you have and how much hearing is affected, using otoscopy, pure tone audiometry with air and bone conduction, tympanometry and speech testing where appropriate. Because we are independent, any recommendation that follows is evidence-based rather than tied to a manufacturer: we select from seven manufacturers and verify every fitting with Real Ear Measurement, the gold standard for confirming a hearing aid is delivering the prescription your ears actually need. We are honest about limits too. Hearing aids do not restore natural hearing, but well fitted and properly verified devices restore access to speech, conversation and the sounds that matter, supporting communication, confidence and quality of life.

Excellent

From 4 five-star Google reviews

Source: Google

Once again I am truly grateful for Dayna's expertise. Again, £75.00 well spent. Dayna is still the calm, friendly, kind and skilled professional she was when I last saw her. I am always apprehensive about the process of ear microsuction but I needn't have been. The procedure was comfortable and pain free. The results are great.

Pete SimpsonGoogle review

The audiologist who treated me was absolutely top drawer. Her name was Dayna and she gave me an appointment the same day and removed a considerable amount of wax from both of my ears using microsuction.

Gary BondGoogle review

Dayna was fantastic! Knowledgeable, reassuring and efficient. Highly recommend her practice and would definitely return.

Chioma BenjaminGoogle review

Cannot recommend highly enough. The service is excellent and the audiologists are extremely proficient. Will not go anywhere else in future.

Tim Pat DufficyGoogle review

Our hearing loss care can help to:

Establish exactly what has changed

A comprehensive assessment maps your hearing precisely: which pitches are affected, by how much, and whether the cause sits in the ear canal, the middle ear or the inner ear. Clear answers come before any recommendation.

Rule out simple, treatable causes

Not all hearing loss is permanent. Ear wax, infection and middle ear fluid all reduce hearing and all respond to treatment. Otoscopy and tympanometry identify these conductive causes early, so nothing reversible is missed.

Choose technology independently

If hearing aids are appropriate, we select from seven manufacturers rather than one, and every fitting is verified with Real Ear Measurement so the device delivers exactly the prescription your hearing needs. Our focus is clinical outcomes, not retail targets.

Protect the hearing you still have

We advise on noise protection, monitor your hearing over time, and flag changes that need medical attention, including patterns such as one-sided loss that warrant onward referral to ENT.

Stay supported after fitting

Hearing care does not end at the fitting. Structured aftercare, fine-tuning, repairs and reviews keep your hearing aids working as your hearing and life change, whether you bought them from us or elsewhere.

What drives it

  • Age-related change in the cochlea (presbycusis), the most common cause of permanent hearing loss in adults
  • Noise exposure, whether occupational, from loud music, or from a single very loud event
  • Ear wax build-up blocking the ear canal, a common and reversible cause
  • Middle ear problems such as glue ear, ear infections or otosclerosis
  • Some medicines that can affect the inner ear (ototoxic medication)
  • Genetics and family history, which influence both early and age-related hearing loss
A comprehensive hearing assessment under way at Clearly Hearing

At your first appointment we take the time to find out what is really going on.

Appointments are longer here by design. Your audiologist takes a full history, examines your ears, and runs the tests your situation actually calls for, going beyond standard pure tone audiometry where needed.

Results are explained clearly on the day, and you leave with a personalised plan: whether that is treatment, monitoring, a referral, or the reassurance that your hearing is normal.

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Our focus is clinical outcomes, not retail sales. Clearly Hearing is an independent clinic: no manufacturer ties, no sales targets, and appointments long enough to listen properly, investigate thoroughly and explain everything in plain English.

Independent audiology care at Clearly Hearing
  • Rated 5.0 from 61 Google reviews at our East Dulwich clinic.
  • Led by Dr Dayna Edwin, Au.D, HCPC-registered with over 15 years of clinical experience across NHS and private audiology.
  • Three London locations: East Dulwich, Soho and Canary Wharf, with home visits and online appointments across London.
Specialist audiology assessment at Clearly Hearing

We specialise in:

  • Comprehensive diagnostic hearing assessments for adults and children
  • Independent hearing aid selection, fitted and verified with Real Ear Measurements
  • Auditory processing disorder (APD) assessment using the Buffalo Model
  • Tinnitus and hyperacusis assessment and management
  • Balance and dizziness (vestibular) assessment
  • Paediatric audiology, including glue ear and listening difficulties
  • Hearing aid repairs, reprogramming and aftercare for all major brands
  • Home visits and online appointments across London
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Frequently asked
questions

Do I need a GP referral for a hearing assessment?

No. You can book directly with us, and same-day appointments are often possible. If you are claiming through private medical insurance, your insurer may ask for a GP referral first, so check your policy. We are registered providers for Bupa, AXA, Aviva, WPA, Vitality and Healix.

Can hearing loss be reversed?

It depends on the cause. Conductive losses caused by ear wax, infection or glue ear are often temporary and treatable. Sensorineural hearing loss, the age and noise related kind, is usually permanent, but well fitted hearing aids verified with Real Ear Measurement can restore access to speech and everyday sound.

What should I do about sudden hearing loss?

Treat sudden hearing loss as urgent. If your hearing drops noticeably over a few days or less, in one or both ears, seek medical care within 72 hours, from your GP, NHS 111 or an emergency department. Prompt treatment matters, and we can carry out urgent diagnostic testing to support your care.

How much does a hearing assessment cost?

Comprehensive hearing assessments start from £120 for self-paying adults, and children's hearing tests start from £90. The appointment lasts around 60 minutes and goes beyond standard pure tone audiometry, including tympanometry and speech testing where appropriate. Insurance-funded assessments are billed to your insurer with the reports they require.

Ready to begin?
Book today.

Clearly Hearing • 20-22 Lordship Lane, East Dulwich, London SE22 8HN

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Appointments typically available within 1–2 weeks