Assessment
A full case history and the diagnostic tests your situation calls for: otoscopy, pure tone audiometry with bone conduction, middle ear assessment, and speech testing where appropriate. Longer appointments mean nothing is rushed.
Hearing Technology
Hearing Aids
Independent hearing aid selection, fitting and aftercare in London: we choose from seven manufacturers rather than one, verify every fitting with Real Ear Measurement, and support you through a two-week trial at our East Dulwich, Soho and Canary Wharf clinics.
The short answer
What this treatment is
Hearing aids are small amplification devices programmed to your exact prescription. As an independent clinic we select from ReSound, Starkey, Phonak, Unitron, Rexton, Signia and Oticon, then verify every fitting with Real Ear Measurement, the gold standard check that your aids deliver what your hearing actually needs. Our focus is clinical outcomes, not retail sales.
At your first appointment we take the time to find out what is really going on.
Appointments are longer here by design. Your audiologist takes a full history, examines your ears, and runs the tests your situation actually calls for, going beyond standard pure tone audiometry where needed.
Results are explained clearly on the day, and you leave with a personalised plan: whether that is treatment, monitoring, a referral, or the reassurance that your hearing is normal.
Well fitted hearing aids can help to:
Bring conversation back within reach
The most common frustration we hear is following speech, particularly in background noise. Aids programmed to your prescription and verified with Real Ear Measurement restore access to conversation in the situations where you actually live and work.
Reduce the effort of listening
Untreated hearing loss makes listening hard work: many people describe feeling drained after conversation. When speech no longer has to be pieced together, that listening effort eases.
Support tinnitus management
Tinnitus and hearing loss frequently occur together. Where they do, well fitted hearing aids can form part of a wider tinnitus management plan, alongside the honest guidance that there is no tinnitus cure, only good management.
Keep you confident at work and in company
Meetings, phone calls, restaurants and family gatherings are where hearing loss bites hardest. We match technology to the listening situations that matter most to you, then fine-tune it around your feedback during the two-week trial.
Stay supported for the long term
Hearing changes over time, and so should your aids. Structured aftercare, reprogramming, servicing and repairs keep your devices working as your hearing and life change, whether you bought them from us or elsewhere.
What can be treated?
Hearing aids are recommended where hearing loss affects communication, and can form part of tinnitus management when hearing loss and tinnitus occur together.
- Hearing loss
- Tinnitus with hearing loss
- Difficulty hearing speech in noise
- Listening fatigue
Our hearing aid audiologist
Once again I am truly grateful for Dayna's expertise. Again, £75.00 well spent. Dayna is still the calm, friendly, kind and skilled professional she was when I last saw her. I am always apprehensive about the process of ear microsuction but I needn't have been. The procedure was comfortable and pain free. The results are great.
Read on Google
The audiologist who treated me was absolutely top drawer. Her name was Dayna and she gave me an appointment the same day and removed a considerable amount of wax from both of my ears using microsuction.
Read on Google
Dayna was fantastic! Knowledgeable, reassuring and efficient. Highly recommend her practice and would definitely return.
Read on Google
Cannot recommend highly enough. The service is excellent and the audiologists are extremely proficient. Will not go anywhere else in future.
Read on Google
Hearing aid fees and insurance
Our fees are published and explained before you book, and every recommendation is independent: we are not tied to any hearing aid manufacturer or sales target. We are registered providers for major private medical insurers, and we supply the reports and invoices your insurer needs.
- Registered provider for Bupa, AXA, Aviva, WPA, Vitality and Healix
- Self-pay welcome: comprehensive hearing assessments from £120
- Detailed reports and invoices provided for insurance claims
- A £30 booking fee applies at our Soho and Canary Wharf clinics
What to expect
at Clearly Hearing
Everything starts with a thorough, unhurried assessment. We find the underlying cause, explain what we found, and agree a personalised plan with you, then stay alongside you with follow-up and aftercare.
Explanation
Your audiologist walks you through the results on the day, in plain English. Whether we identify a problem or can reassure you that your hearing is normal, you leave understanding what is happening and why.
Personalised plan
Independent, evidence-based recommendations built around your hearing, lifestyle and budget: treatment, hearing technology, onward referral, or monitoring. We are not tied to any manufacturer, so the advice is yours, not a quota.
Aftercare
Care continues after your appointment: follow-up visits, fine-tuning, repairs and reviews, plus reports for GPs, ENT consultants, schools and insurers where needed. Our aim is the long-term outcome, not the transaction.
Our focus is clinical outcomes, not retail sales. Clearly Hearing is an independent clinic: no manufacturer ties, no sales targets, and appointments long enough to listen properly, investigate thoroughly and explain everything in plain English.
- Rated 5.0 from 61 Google reviews at our East Dulwich clinic.
- Led by Dr Dayna Edwin, Au.D, HCPC-registered with over 15 years of clinical experience across NHS and private audiology.
- Three London locations: East Dulwich, Soho and Canary Wharf, with home visits and online appointments across London.
We specialise in:
- Comprehensive diagnostic hearing assessments for adults and children
- Independent hearing aid selection, fitted and verified with Real Ear Measurements
- Auditory processing disorder (APD) assessment using the Buffalo Model
- Tinnitus and hyperacusis assessment and management
- Balance and dizziness (vestibular) assessment
- Paediatric audiology, including glue ear and listening difficulties
- Hearing aid repairs, reprogramming and aftercare for all major brands
- Home visits and online appointments across London
3 Locations
Hearing aid care across our three London clinics
- East Dulwich Inside Oru Space, 20-22 Lordship Lane, SE22 8HN View location →
- Soho Inside UNTIL, 111-119 Charing Cross Road, WC2H 0DU View location →
- Canary Wharf Inside UNTIL, 30 South Colonnade, E14 5HX View location →
Written and medically reviewed byDr Dayna Edwin, Founder & Clinical Director · Doctor of Audiology (Au.D) · HCPC-registered · Health and Care Professions Council (HCPC); British Society of Audiology; National Institute for Health and Care Excellence (NICE).
FAQ
FAQs
Why does an independent clinic matter when choosing hearing aids?
Many providers dispense a single manufacturer's range, so every patient leaves with a version of the same product. We select across ReSound, Starkey, Phonak, Unitron, Rexton, Signia and Oticon, matching technology to your hearing, lifestyle and budget. There are no targets behind the advice: our focus is clinical outcomes, not retail sales.
What is Real Ear Measurement and why does it matter?
Real Ear Measurement places a thin probe microphone in your ear canal while your hearing aid is working, measuring the sound actually reaching your eardrum. It is the gold standard for verifying a fitting, and it is not offered everywhere. We verify every fitting this way, so your prescription is delivered, not assumed.
What is included in the price?
Every price is per pair and includes your diagnostic assessment, independent selection across seven manufacturers, fitting, Real Ear Measurement verification, fine-tuning, a manufacturer warranty and structured aftercare. Fees are published and explained before you book, and we provide the reports and invoices your private medical insurer needs for a claim.
Can I try hearing aids before committing?
Yes. Your fitting includes a two-week trial, so you can wear the hearing aids in the situations that matter: home, work, restaurants and company. We fine-tune the settings around your feedback during that period, and we will say honestly if a different device would suit your hearing better.
Will hearing aids give me back normal hearing?
No, and it is important to be honest about that. Hearing aids do not restore natural hearing. What well fitted, properly verified devices do is restore access to speech, conversation and the sounds that matter, supporting communication, confidence and quality of life. That is why verification with Real Ear Measurement matters so much.
I bought my hearing aids elsewhere. Can you still help?
Yes. Our repairs and aftercare service supports Phonak, Unitron, Widex, Oticon, Starkey, GN ReSound, Signia and Bernafon, and we welcome devices bought from Boots, Specsavers, Scrivens, Hidden Hearing or Amplifon. We can service, repair and reprogram them, and supply a temporary replacement aid while yours is repaired.
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Clearly Hearing • 20-22 Lordship Lane, East Dulwich, London SE22 8HN
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